SHIPPING POLICY

At Pet Relief, we strive to provide fast and reliable shipping to our customers across the European Union. Below you will find our shipping policy outlining delivery times and conditions for your orders:

1. Shipping Times

Estimated delivery time within the European Union is approximately 7–12 business days, as our products are carefully prepared before shipment.

Please note that these timeframes are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In such cases, delivery times may be extended by up to an additional 25 days.

2. Shipping Methods

We offer different shipping options to meet your needs, including standard and express shipping services.

Shipping costs will be calculated and displayed during checkout, and may vary depending on the destination and package weight.

3. Shipment Tracking

Once your order has been shipped, we will provide you with a tracking number. This will allow you to monitor the status of your shipment through the carrier’s website.

4. Delivery Address

Please ensure that you provide a complete and accurate delivery address when placing your order. We are not responsible for shipments delivered incorrectly due to errors in the provided address.

5. Taxes & Duties

All product prices include applicable taxes and customs duties. You will not be required to pay any additional charges upon delivery, in accordance with local laws and regulations. These costs are covered by Pet Relief.

6. Customer Support

Our customer support team is available to assist you with any questions or concerns regarding shipping.

If you have any questions, please contact us at info@trypetrelief.com and we will be happy to help. We are committed to meeting our shipping timelines and ensuring your products are delivered as efficiently as possible.

However, please note that delivery times may vary depending on location and specific circumstances. For further information, feel free to contact us at info@trypetrelief.com.